Updated Effective Date: 12/1/2025

Nowlogy is committed to protecting your personal information and ensuring compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA). This policy explains how we collect, use, disclose, and safeguard your information.

Who We Are

Our website address is: http://nowlogy.com. Nowlogy provides psychological and medical services. We prioritize the confidentiality and security of protected health information (PHI) and other personal data.

Information We Collect

We collect the following categories of personal information:

  1. Personal Identifiable Information (PII):
    • Name, address, email, phone number, and other contact details.
  2. Protected Health Information (PHI):
    • Information related to your health condition, treatment, or appointments, as required for providing services.
  3. Technical Data:
    • IP addresses, browser type, and cookies for website functionality and spam detection.
  4. Information from Contact Forms:
    • Data submitted through forms is used to process inquiries or appointment requests.

Why We Collect Data

We collect your data to:

  • Provide and improve our healthcare services.
  • Communicate with you about appointments, inquiries, or treatments.
  • Comply with legal and regulatory obligations.

Cookies and Tracking Technologies

Our website uses cookies for:

  • Saving your login preferences and comment information.
  • Analyzing website traffic and improving user experience.
    You may disable cookies in your browser settings; however, some features of our website may not function properly.

HIPAA Compliance

As a healthcare provider, we comply with HIPAA to protect your PHI. We do not share your medical information without your explicit consent unless required by law.

Your Rights Under HIPAA

  • Access: You have the right to request access to your PHI.
  • Amendment: You can request corrections to your PHI if inaccurate.
  • Restrictions: You may request limitations on how your information is shared.
  • Confidential Communication: You can request that we contact you using specific methods.

Data Sharing and Storage

We do not sell or share your personal data with third parties except:

  • Service Providers: Trusted partners who assist in operations (e.g., IT support, appointment scheduling software).
  • Legal Compliance: If required by law or court order.
  • Business Transfers: In case of mergers or acquisitions.

All service providers handling PHI sign a Business Associate Agreement (BAA) to ensure HIPAA compliance.

How Long We Retain Your Data

  • Comments: Indefinitely, to recognize and approve follow-ups.
  • User Accounts: Until account deletion.
  • Medical Records: Retained for the period required by law (typically 7 years).

Your Rights Under GDPR and CCPA

Depending on your location, you may have additional rights, such as:

  • Data Portability: Requesting a copy of your personal data.
  • Erasure: Requesting the deletion of your data.
  • Opt-Out: Declining the sale of personal data (CCPA-specific).
  • Objection: Opposing data processing (GDPR-specific).

To exercise these rights, contact us at info@nowlogy.com

How We Protect Your Data

  • Encryption: All data transmitted through our website is encrypted using HTTPS.
  • Access Control: Restricted access to personal data based on job roles.
  • Data Breach Procedures: In the event of a breach, affected individuals will be notified per legal requirements.

Third-Party Services and Embedded Content

Content on our website may link to third-party websites. These websites may collect your data independently and have separate privacy policies. We encourage you to review their policies before sharing information.

SMS/Mobile Communications Terms & Privacy


Nowlogy Psychology Experts (Psychology Express Inc. DBA Nowlogy) offers SMS alerts for mental health tips, updates, and appointment reminders. By opting in (e.g., replying YES to our enrollment message), you consent to receive recurring messages from 651-505-3273.

  • Message Frequency: Varies (typically 1-4 messages per month, depending on your preferences and updates). You can update preferences anytime by replying HELP.  
  • Message & Data Rates: Standard rates may apply—check with your carrier.  
  • Content & Purpose: Messages include mental health tips, alerts, and support info. We use your phone number only for this service and related HIPAA-compliant communications.  
  • Data Use & Retention: We collect your phone number and opt-in consent to deliver messages. Data is stored securely per HIPAA standards and retained for at least 4 years (for compliance) or until you opt out, then deleted promptly.  
  • Data Sharing: We do not share, sell, or disclose your phone number, opt-in data, or consent with third parties for marketing or any non-essential purpose. Limited sharing may occur with trusted service providers (e.g., SMS platforms like Microsoft Teams) solely for message delivery—they must keep it confidential via Business Associate Agreement (BAA). No sharing with affiliates or others except as required by law. This aligns with our general policy on service providers.  
  • Opt-Out & Controls: Reply “STOP” to unsubscribe (processed within 24 hours—no further recurring messages). Reply “HELP” for info or support. You can restart by opting in again. Carrier fees for opt-out/HELP replies may apply.  
  • Support & Contact: For questions, changes, or complaints: Call/text 651-505-3273, email info@nowlogy.com, or mail 1303 S Frontage Rd, Suite 150, Hastings, MN 55033. TTY: Use 711 Relay Service. Full policy updates available here.  

Consent Withdrawal: Opting out revokes consent. This does not affect other services like email. Questions? Contact us above.

Contact Us

If you have questions or concerns about this policy, contact us at:

  • Email: info@nowlogy.com
  • Phone: 651-505-3273
  • Mail: 1303 S Frontage Rd, Suite 150, Hastings, MN 55033